TimbukTech

Let TimbukTech be your lifeline to hassle free computer service...

Imagine the comfort you will have knowing that your computer, network and data is being protected 24 hours a day 7 days a week.
Imagine of the advantages of not having to pay for full time computer support with an internal IT specialist
Imagine moving to the top of the service request list when your computer fails and you need assistance right now.

All of this could be yours with an IT Service Saver plan from TimbukTech. A simple, non-intrusive remote access program is added to your server or workstation by one of our technicians.


Hourly Rate	$80.00	Discounted	Discounted	Discounted
Emergency Response Time	5-7 hours	4 hours	3 hours	2 hours
On-Site Technician Visit	2-4 days	1-2 days	Next Day	Within 24 hours
Phone and Remote Support Sessions	$25 per 15min	$20 per 15min	10min per PC / Server included, then $20 per 15min	15min per PC / Server included, then $15 per 15min
24-7 Remote Monitoring [] Server stability & performance [] Notification of unusal events [] Daily backup monitoring [] Daily firewall monitoring	Not Included	Included	Included	Included
Monthly Health Report	Not Included	Included	Included	Included
Corporate Grade Antivirus	Not Included	Included	Included	Included
Virus Definition Updates	Not Included	Included	Included	Included
Unlimited Remote Patch Mgmt.	Not Included	Included	Included	Included
Online Service Ticket Helpdesk	Not Included	Included	Included	Included
Weekly Disk Defrag	Not Included	Included	Included	Included
Creation of AUP (acceptable user policy)	Not Included	Not Included	Included	Included
Quarterly review & planning meeting	Not Included	Not Included	Included	Included
Spyware Monitoring & Removal	Not Included	Not Included	Included	Included
Reduced Rate Web Hosting	Not Included	Not Included	Included	Included
Anti-Spam Solution	Not Included	Not Included	Included	Included
Application Blocking	Not Included	Not Included	Not Included	Included
Asset Blocking	Not Included	Not Included	Not Included	Included
Asset Management	Not Included	Not Included	Not Included	Included
Virus REMOVAL and cleaning	Not Included	Not Included	Not Included	Included
Vendor Liaison*	Not Included	Not Included	Not Included	Included
Shopping and ordering warranty parts*	Not Included	Not Included	Not Included	Included
Individual Computer Remote Control	Not Included	Not Included	Not Included	Included
Ramp Up Time*	Not Included	Not Included	Not Included	Included
100% No-Hassle Guarantee	Not Included	Not Included	Not Included	Included

*Labor only, all hardware and software costs will be additional.

Got Questions About Our IT Service Saver?