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FROM SCOTT'S DESK
 

As the month of February comes to a close, I have been looking back and talking to the other technicians about common computer problems we have seen here int the office. Malware cleanups are still a HUGE portion of our workload.

If you did not catch the last months edition of the TimbukTech Network Beat, I will say it again - KNOW YOUR ANTIVIRUS! If you get any messages on your screen stating your computer is infected and the message is NOT from your AntiVirus - Shut your computer down IMMEDIATELY. After powering the computer back up run a full virus scan.

Aways practice safe browsing habits!

scott

Scott Brown
President/Network Engineer
TimbukTech Inc

 
In This Edition

From Scott's Desk -
Malware! Malware! Malware!...and a tip

Customer Spotlight -
Sports Corner @ 124 in Macomb

4 Hidden Dangers -

Ways unmanaged electricity poses a danger to your computers

HELP! I've Spilled Coffee on my Laptop-
What to do in case of an accidental spill

 
 
Microsoft Tips & Tricks
3 Ways to simplofy your PowerPoint Presentations

Microsoft Office PowerPoint is a terrific medium becuase it allows you to reinforce your message with visual prompts. But too oftem, the power of PowerPoint is lost becuase the speaker doesn't use it to help views focus on the message. Instead, PowerPoint itself becomes the focus

If you want to feel more relaxed and confident the next time you're using Office PowerPoint to deliver a presentation, try these three tips to maintain the focus on your topic - not the medium.

 

sbs
 
IT_Service_Saver
  - Imagine the comfort you will have knowing that your network and data is being monitored and protected 24/7

- Imagine not having to pay for full time computer support with an internal IT specialist

- Imagine moving to the top of the service request list when you have computers problems and you need assistance RIGHT NOW!

Call or email Matt Roe for more details about our IT Service Saver program and keep your business running more efficiently and reliably than ever!

 

 

   
  Office Hours
 
Mon - Thurs - 8:30a - 6p
Friday - 8:30a - 5p
Saturday - 10a - 2p

 

Canton Office
486 N Main St
309-647-7269

Macomb Office
219 N Randolph St
309-836-7268

   

 

CUSTOMER SPOTLIGHT - SPORTS CORNER @ 124
 

Last year Dan O’Neil and Todd Hamilton of Russell Grain made a decision to take on a new challenge… the food service business. They purchased the former Parkside Cafe and have converted it to the new Sports Corner @ 124. “We wanted to provide a location where customers can come to watch their favorite sports games while also enjoying their favorite beverage and meals” said Hamilton of their business. During this latest adventure, they turned to TimbukTech to help then with their networking and technology needs.

Sports CornerOur technicians determined that a new security camera system with remote monitoring would be needed to help them monitor their business. They also needed network cabling run to all of their cash registers and a wireless access point with coverage throughout the building. During the discussion, O’Neil mentioned “I really would like to have wireless internet access available so that our customer can work while they watch their teams complete.”

With TimbukTech handling this project, the owners were able to focus on the other aspects of the business and no longer had to worry about getting the camera system and networking up and running before opening. “We couldn’t be any happier than we have been with TimbukTech and their staff. They have been very professional and extremely helpful in guiding us in the direction that best fits our needs” stated Hamilton. This project and their work “has increased our ability to oversee our business from a wider perspective.”

Looking back at the business, Todd remarks “We opened in September of last year and thus far have accomplished our main goal of providing a comfortable atmosphere in which our customers can enjoy some camaraderie with their friend.”

Stop by and check out Sports Corner just off the square in Macomb at 124 N Randolph.

 
4 HIDDEN DANGERS ELECTRICITY POSES TO YOUR COMPUTERS
 

Believe it or not, electricity is one of the biggest threats to your computer network and the data it contains. Here are four computer power problems you must know about and how to prevent them.

Transients
Commonly known as surges and spikes, these are caused by lightning storms, wind, squirrels shorting out power lines, auto accidents, etc.

Several times each week these spikes can travel up the power cord into your computer, damaging everything from power supplies to motherboards. Conventional wisdom says use a power strip with a surge protector and you are safe. As usual, conventional wisdom is dead wrong.

After a few months, these surge protectors become useless since they’ve been zapped by the surges they were designed to stop.

Blackouts
Whether momentary or prolonged, the sudden loss of power can corrupt your PC to the point of not being able to start up again when the lights come back on.

Sags
This is when the power drops below normal. Have you ever seen the fluorescent lights flicker for a moment? Then you’ve seen a sag.

Sags are more common than surges and are caused when equipment like air conditioners, water heaters or laser printers are turned on or come out of sleep mode. A typical small office will experience 30 or more sags each day.

Sags may cause many of the weird and unexplained problems computer users complain about every day.

Noise
If you’ve ever seen a fuzzy picture or white lines on your TV when you turn on a blender or vacuum cleaner, you’ve seen electrical noise. While a fuzzy TV picture is annoyance, this electrical noise causes many computer problems including loss of data.

So how do you protect yourself from electrical problems? The most simple and inexpensive solution to all four of these hazards is a battery backup, or uninterruptible power supply (UPS).

A UPS can sense when there are problems with the power and automatically switches to the battery, protecting you from computer damage and data loss.

Choosing the correct battery backup for your computer or server can be tricky. Having one with a battery too small is the same as having none at all.

For most desktop computers, a battery backup with a 500VA or larger rating should be sufficient to keep you going through momentary power problems.

Protecting your server or computers requires detailed knowledge of the functions and power consumption in order to pick the right battery backup. If you want help in determining the right protection for your specific network, give us a call: 309-647-7269

SOURCE: TECH EXPERTS

 
HELP! I'VE SPILLED COFFEE ON MY LAPTOP
 

It's late and you're struggling to stay awake at your desk, so you decide to make yourself a cup of coffee. A few more hours of work ahead and the coffee will perk you up. Then, oops, there it is, all over your laptop, ruining your evening. The coffee has drained into the machine. The damage could be irreparable.

nsmithAnd worse: you may actually be in danger of being electrocuted. Since data travels between the laptop's components via an electrical current, if any liquid comes into contact with the components while the power is on, it will short out the traces between the circuits. Everything can be affected — keyboard, motherboard, memory and processor.

So what should you do if the worst happens?
Don't panic. By acting promptly, you can usually prevent significant damage. If your laptop is running on battery power and isn't connected to an AC outlet, quickly press the power button to shut the machine down. Then remove the battery.

If the machine is connected to a power outlet, unplug it. Important: you must do this immediately once the spill has occurred. If the power is removed quickly enough, the electronics inside will be undamaged. Then remove the battery.

Now you aren't in any immediate danger, so you can start clearing up the mess. Blot up as much liquid as you can with a soft cloth. Next, remove all cables, USB components, cards and any other external devices. Tilt the laptop gently from side to side to drain it (without madly shaking it around) and place it upside down so the liquid can drain out. Removing the outer casing might affect your warranty; if you choose to do so, don't touch the circuitry inside.

Now all you can do is wait. Leave the laptop open so air can circulate, for at least 24 hours.

As long as your laptop hasn't started to smoke or emitted any strange buzzing noises, it should now work normally, but it may look rather smeared and dirty.

Use a soft, damp cloth to clean the casing — nothing abrasive — or a special cleaning agent, one without any ammonia. Spray this onto the cloth, not directly onto the laptop. Cotton swabs are useful for cleaning around and between the keys.

If you want to clean the display, turn the laptop off first so can see the dirt more clearly. Use a soft cloth to wipe it, but never any paper products like tissues, as they can scratch the surface and leave behind lint that can get into the LCD. You can also buy special spray solutions for cleaning monitors.

By following these steps, you should be able to limit the damage. But of course, the best advice is the most boring: don't drink while you work!

Recommendations in this article should only be applied to devices that you own or manage yourself.

reprinted with permission from the HP Small Business Center

 
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